Haustrich looks after fine properties the way their owners would, if they had the time — with quiet precision, absolute discretion, and a single point of contact for everything the house requires.
Haustrich was founded on a simple observation: the finest properties are rarely let down by a single failure, but by a hundred small ones — a missed inspection, an unvetted tradesman, a cleaner who doesn't know how to treat marble. Nobody manages the whole picture.
We do. Every property in our care is assigned one point of contact who understands its fabric, its rhythms, and its owner's expectations — coordinating everything from routine housekeeping to seasonal maintenance and contractor oversight, so nothing is ever chased twice.
Our approach is unhurried and exact. We work to a written standard, not a mood, and we hold ourselves to it whether or not anyone is watching.
Engaged separately or together — estate management and cleaning are run to the same written standard, by the same team, under the same point of contact.
Every member of the Haustrich team, and every contractor we bring on site, works within the same six commitments — set out in writing and reviewed with each client at the start of an engagement.
Comprehensive public liability and professional indemnity cover on every engagement, without exception.
Every individual who enters a client's property is background-checked before their first visit.
Confidentiality agreements as standard, and a team trained to work without being noticed.
A single manager who knows the property, so nothing is ever explained twice.
Every tradesperson we bring in has been referenced, insured, and used by us before.
Out-of-hours emergency cover, including public holidays, for every property we manage.
Tell us a little about the property and what's currently missing. We reply personally, usually within one working day, to arrange an initial walk-through.
Thank you — a member of the Haustrich team will be in touch personally within one working day.